Burton is a Volkswagen Passat owner and he recently had issues with his vehicle's fuel system. He knew it needed to be repaired or replaced, so he took his car into LightHouse Automotive for expert auto repair service.
"I brought my VW Passat in for a new fuel system," Burton writes in his Google review. "Rylan [Blair, Owner] and the guys took good care of my car and got it back to me."
A few days after getting his car back, however, Burton noticed that something still wasn't quite right with his car. The fuel system was still causing problems. He knew the work performed at LightHouse Automotive was backed by the NAPA AutoCare Peace of Mind Warranty (36 months/36,000 miles), so he called the shop and Rylan told him to bring the car back in. At LightHouse Automotive, we'll do everything we can to ensure that the job is done right and that our customers are completely satisfied.
"I took it back to Rylan and he said he stands behind his work, and he fixed the problem for no charge," Burton adds. "I really liked that he did that for me and I will be bringing my car back in the future. I recommend this shop if you need repairs."
Thank you, Burton, for sharing your story. This is the perfect example of LightHouse Automotive's commitment to quality service. Sometimes even brand new replacement parts are faulty or just don't work right with a particular vehicle. We thoroughly test everything before any car leaves the shop, but it can often take a little while before any issues resurface. This is why we offer the NAPA Warranty as just one way we stand behind our auto repair services.
If you need automotive repairs or vehicle maintenance services in Colorado Springs, turn to the auto shop you can trust. Call LightHouse Automotive today at (719) 465-0302 or visit our online appointment scheduler to set up your next service visit.