Tim was having some issues with the power steering system in his car. After doing some research on Colorado Springs auto repair shops, he decided to take his vehicle into LightHouse Automotive. Tim recently wrote about his customer service experience in a 5-star Google review.
"Took my vehicle in for some power steering issues," Tim writes. "They gave me same-day service and only recommended the parts/service I actually needed to get back on the road running smoothly."
At LightHouse Automotive, we're not here to upsell you on unnecessary parts and repairs. The first step we take is to perform a thorough inspection of the vehicle and determine the specific problem(s) at hand. Then, we'll know what parts need to be replace and what other labor will be required to resolve the automotive issue.
Once the work is authorized by the customer, our technicians get to work making the repairs and performing the agreed-upon services. Throughout the process, our service advisors are glad to answer any questions you have and walk you through the details of any repair. We can also explain any warranty coverage on parts and labor in case you encounter additional problems down the road.
At LightHouse Automotive, we always put our customers first and we promise to provide the honest advice and service that you deserve.
"I will definitely use these guys again," adds Tim.
Thank you, Tim, for sharing your feedback and we're glad everything worked out with your power steering repairs. We're here to help if you ever need any more vehicle repairs or maintenance in the future.
If you are in the Colorado Springs area and are looking for an auto shop you can trust, heed Tim's advice. Call LightHouse Automotive today at (719) 465-0302 or schedule your next service appointment online.